Find ticket

Find a ticket by id — the human-facing record of a unit of work (access request, manual (de)provisioning task, one-off action, workflow-step follow-up).

GET

/v1/tickets/{ticketId}

GET

/tickets/{ticketId}

curl -X GET "https://api.corma.io/v1/tickets/-9007199254740991" \
  -H "x-corma-api-key: $CORMA_OPEN_API_KEY"

Authorization

x-corma-api-key
string
header
required
Colon-separated API key ID and secret: API_KEY_ID:API_KEY_SECRET

Parameters

ticketId
integer
path
required

Response

application/json200

id
integer
required
displayId
string
required
The human-facing ticket id shown in the app, e.g. COR-1041.
type
string
required
The ticket type key (e.g. license_creation, registry_action) — how the ticket behaves.
context
enum<string>
required
Where the ticket originated.
One of:
onboarding
offboarding
access_request
access_review
standalone_revoke
workflow
manual
status
enum<string>
required
One of:
todo
in_progress
on_hold
needs_attention
completed
archived
priority
enum<string> | null
required
One of:
urgent
high
medium
low
title
string
required
requester
UserEmbed | null
required
assignee
UserEmbed | null
required
targetUser
UserEmbed | null
required
resolvedAt
string<date-time> | null
required
createdAt
string<date-time>
required
The timestamp of when this resource was created. ISO 8601 format.
updatedAt
string<date-time>
required
The timestamp of the last update to this resource. ISO 8601 format.

{
  "id": -9007199254740991,
  "displayId": "string",
  "type": "string",
  "context": "onboarding",
  "status": "todo",
  "priority": "urgent",
  "title": "string",
  "requester": {
    "id": "string",
    "type": "employee",
    "email": "string",
    "personalEmail": "string",
    "name": "string",
    "idpStatus": "active",
    "hrStatus": "active",
    "jobKey": "string",
    "countryCode": "string",
    "departmentKey": "string",
    "startDate": "2026-01-15T09:30:00Z",
    "terminationDate": "2026-01-15T09:30:00Z"
  },
  "assignee": {
    "id": "string",
    "type": "employee",
    "email": "string",
    "personalEmail": "string",
    "name": "string",
    "idpStatus": "active",
    "hrStatus": "active",
    "jobKey": "string",
    "countryCode": "string",
    "departmentKey": "string",
    "startDate": "2026-01-15T09:30:00Z",
    "terminationDate": "2026-01-15T09:30:00Z"
  },
  "targetUser": {
    "id": "string",
    "type": "employee",
    "email": "string",
    "personalEmail": "string",
    "name": "string",
    "idpStatus": "active",
    "hrStatus": "active",
    "jobKey": "string",
    "countryCode": "string",
    "departmentKey": "string",
    "startDate": "2026-01-15T09:30:00Z",
    "terminationDate": "2026-01-15T09:30:00Z"
  },
  "resolvedAt": "2026-01-15T09:30:00Z",
  "createdAt": "2026-01-15T09:30:00Z",
  "updatedAt": "2026-01-15T09:30:00Z"
}

GET

/tickets/{ticketId}

curl -X GET "https://api.corma.io/v1/tickets/-9007199254740991" \
  -H "x-corma-api-key: $CORMA_OPEN_API_KEY"

{
  "id": -9007199254740991,
  "displayId": "string",
  "type": "string",
  "context": "onboarding",
  "status": "todo",
  "priority": "urgent",
  "title": "string",
  "requester": {
    "id": "string",
    "type": "employee",
    "email": "string",
    "personalEmail": "string",
    "name": "string",
    "idpStatus": "active",
    "hrStatus": "active",
    "jobKey": "string",
    "countryCode": "string",
    "departmentKey": "string",
    "startDate": "2026-01-15T09:30:00Z",
    "terminationDate": "2026-01-15T09:30:00Z"
  },
  "assignee": {
    "id": "string",
    "type": "employee",
    "email": "string",
    "personalEmail": "string",
    "name": "string",
    "idpStatus": "active",
    "hrStatus": "active",
    "jobKey": "string",
    "countryCode": "string",
    "departmentKey": "string",
    "startDate": "2026-01-15T09:30:00Z",
    "terminationDate": "2026-01-15T09:30:00Z"
  },
  "targetUser": {
    "id": "string",
    "type": "employee",
    "email": "string",
    "personalEmail": "string",
    "name": "string",
    "idpStatus": "active",
    "hrStatus": "active",
    "jobKey": "string",
    "countryCode": "string",
    "departmentKey": "string",
    "startDate": "2026-01-15T09:30:00Z",
    "terminationDate": "2026-01-15T09:30:00Z"
  },
  "resolvedAt": "2026-01-15T09:30:00Z",
  "createdAt": "2026-01-15T09:30:00Z",
  "updatedAt": "2026-01-15T09:30:00Z"
}

- GETFind ticket

Find ticket - Corma Help Center | Productlane

API referenceTickets

Find ticket

Find a ticket by id — the human-facing record of a unit of work (access request, manual (de)provisioning task, one-off action, workflow-step follow-up).

GET

/v1/tickets/{ticketId}

GET

/tickets/{ticketId}

curl -X GET "https://api.corma.io/v1/tickets/-9007199254740991" \
  -H "x-corma-api-key: $CORMA_OPEN_API_KEY"

Authorization

x-corma-api-key
string
header
required
Colon-separated API key ID and secret: API_KEY_ID:API_KEY_SECRET

Parameters

ticketId
integer
path
required

Response

application/json200

id
integer
required
displayId
string
required
The human-facing ticket id shown in the app, e.g. COR-1041.
type
string
required
The ticket type key (e.g. license_creation, registry_action) — how the ticket behaves.
context
enum<string>
required
Where the ticket originated.
One of:
onboarding
offboarding
access_request
access_review
standalone_revoke
workflow
manual
status
enum<string>
required
One of:
todo
in_progress
on_hold
needs_attention
completed
archived
priority
enum<string> | null
required
One of:
urgent
high
medium
low
title
string
required
requester
UserEmbed | null
required
assignee
UserEmbed | null
required
targetUser
UserEmbed | null
required
resolvedAt
string<date-time> | null
required
createdAt
string<date-time>
required
The timestamp of when this resource was created. ISO 8601 format.
updatedAt
string<date-time>
required
The timestamp of the last update to this resource. ISO 8601 format.

{
  "id": -9007199254740991,
  "displayId": "string",
  "type": "string",
  "context": "onboarding",
  "status": "todo",
  "priority": "urgent",
  "title": "string",
  "requester": {
    "id": "string",
    "type": "employee",
    "email": "string",
    "personalEmail": "string",
    "name": "string",
    "idpStatus": "active",
    "hrStatus": "active",
    "jobKey": "string",
    "countryCode": "string",
    "departmentKey": "string",
    "startDate": "2026-01-15T09:30:00Z",
    "terminationDate": "2026-01-15T09:30:00Z"
  },
  "assignee": {
    "id": "string",
    "type": "employee",
    "email": "string",
    "personalEmail": "string",
    "name": "string",
    "idpStatus": "active",
    "hrStatus": "active",
    "jobKey": "string",
    "countryCode": "string",
    "departmentKey": "string",
    "startDate": "2026-01-15T09:30:00Z",
    "terminationDate": "2026-01-15T09:30:00Z"
  },
  "targetUser": {
    "id": "string",
    "type": "employee",
    "email": "string",
    "personalEmail": "string",
    "name": "string",
    "idpStatus": "active",
    "hrStatus": "active",
    "jobKey": "string",
    "countryCode": "string",
    "departmentKey": "string",
    "startDate": "2026-01-15T09:30:00Z",
    "terminationDate": "2026-01-15T09:30:00Z"
  },
  "resolvedAt": "2026-01-15T09:30:00Z",
  "createdAt": "2026-01-15T09:30:00Z",
  "updatedAt": "2026-01-15T09:30:00Z"
}

GET

/tickets/{ticketId}

curl -X GET "https://api.corma.io/v1/tickets/-9007199254740991" \
  -H "x-corma-api-key: $CORMA_OPEN_API_KEY"

{
  "id": -9007199254740991,
  "displayId": "string",
  "type": "string",
  "context": "onboarding",
  "status": "todo",
  "priority": "urgent",
  "title": "string",
  "requester": {
    "id": "string",
    "type": "employee",
    "email": "string",
    "personalEmail": "string",
    "name": "string",
    "idpStatus": "active",
    "hrStatus": "active",
    "jobKey": "string",
    "countryCode": "string",
    "departmentKey": "string",
    "startDate": "2026-01-15T09:30:00Z",
    "terminationDate": "2026-01-15T09:30:00Z"
  },
  "assignee": {
    "id": "string",
    "type": "employee",
    "email": "string",
    "personalEmail": "string",
    "name": "string",
    "idpStatus": "active",
    "hrStatus": "active",
    "jobKey": "string",
    "countryCode": "string",
    "departmentKey": "string",
    "startDate": "2026-01-15T09:30:00Z",
    "terminationDate": "2026-01-15T09:30:00Z"
  },
  "targetUser": {
    "id": "string",
    "type": "employee",
    "email": "string",
    "personalEmail": "string",
    "name": "string",
    "idpStatus": "active",
    "hrStatus": "active",
    "jobKey": "string",
    "countryCode": "string",
    "departmentKey": "string",
    "startDate": "2026-01-15T09:30:00Z",
    "terminationDate": "2026-01-15T09:30:00Z"
  },
  "resolvedAt": "2026-01-15T09:30:00Z",
  "createdAt": "2026-01-15T09:30:00Z",
  "updatedAt": "2026-01-15T09:30:00Z"
}